Sandy, UT (December 14, 2011) — FLEX announces Release 8.0.1 as its most robust and flexible enhancement package since the company launched JUICE (Java™ User Interface Control Environment).  Release 8.0.1 continues to utilize the graphically rich, user intuitive interface for maximum productivity of JUICE while significantly enhancing client offerings throughout the FLEX core processing system.  Highlights include expansion of the member account suffix field supporting virtually limitless account types under a single member account number in addition to an increase to the teller ID length for enhanced security.

The new release includes enhancements to ACH, Audio Response, Business Accounts, Cards, Certificates, Collections, Configuration, Defaults, Document Manager, Drafts, FLEXTeller, GL/Accounting, Loans, Payroll, and Teller Maintenance menus.  New in Release 8.0.1 are fully integrated and expansive Internal Audit, Member Relations, Metro 2, Operations, Reports, Share Draft and System Administration menus.  In addition, JUICE screen enhancements are found throughout the system simplifying and advancing key processes.

“The architecture of FLEX in a single server JUICE environment makes it possible for us to stay ahead of the curve in technology applications.  Although we understood the nature of JUICE when it was developed, we could not have seen the extreme capabilities it now delivers,” said Sean Holcomb, FLEX Senior Vice President.  “This new release not only eases teller management, it simplifies all credit union systems and operations from the front end to the back end helping to maintain up to the minute reports in visual and accurate formats.”

FLEX has been created for customer ease and adaptability.  Any client can choose to run the simplest form of the core processing system and at any time contract for additional functions that are easily turned on from their current system.

In recent years, credit union industry personnel ranked FLEX first among competing vendors for customer satisfaction.  CMC now serves nearly 300 credit unions in locations across the country, including Alaska, Hawaii, and the Eastern Caribbean.  The company enjoys established relationships with all regulatory agencies, corporate credit unions and major industry partners.

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Sandy, UT (August 29, 2011) — As credit unions continue to find ways to cut costs and streamline processes, FLEX offers free live webinars to its clients for ongoing training of its cutting edge core processing system. Webinar attendance is now easier as FLEX utilizes GoToWebinar® with self enrollment and unlimited seats for attendees. Multiple topics taught each month are responsive to client needs and vary from basic training procedures to new features and from simple marketing support to accounting and lending regulations. The free training seminars over the internet are offered to nearly 300 credit unions that are now on FLEX.

“Although FLEX engineers work continually to make our core processing system end-user friendly, we find that ongoing training is critical for our credit unions to stay current and up to date on our fully integrated system and on industry regulations,” said Kristy Ellis, FLEX Ongoing Training Manager and Webinar Host. “We continually strive to make our ongoing training beneficial to our clients and these cost-saving webinars have been a great success.”

FLEX credit unions have found the webinar program to save thousands of dollars annually as travel budgets for monthly trainings have been cut and knowledge of cost saving measures in the system have increased. In addition to the free webinar program, Kristy Ellis and her team of four trainers offer one-on-one training and periodic regional conferences. Webinar topics are published prior to the upcoming month and clients can register via GoToWebinar links or by contacting the FLEX Training Team directly.

In recent years, credit union industry personnel ranked FLEX first among competing vendors for customer satisfaction. FLEX now serves credit unions in locations across the country, including Alaska, Hawaii, and the Eastern Caribbean. The company enjoys established relationships with all regulatory agencies, corporate credit unions and major industry partners.

Serving the financial needs of the employees and affiliates of the ProMedica Health System headquartered in Toledo, OH, ProMedica Federal Credit union received national industry attention in a recent Credit Union Journal Article entitled, “Why One Small CU Traded in Basic Core System”.

In an interview by the Journal’s Technology Correspondent, Kevin Jepson, ProMedica FCU President Rick Haas responded to questions outlining the credit union’s need to improve its technology in face of a struggling economy. “Other core systems offer you piecemeal third-party products and try to make them work with the core system . . . It’s much more advantageous if the features are developed from the inside out. The system operates better; you have fewer interface problems. Plus, if there are issues, you only have to deal with one firm and one product instead of several.”

Mr. Haas continued, “FLEX has opened up new technology for us,” he said. “We’re the first CU in Toledo to offer mobile banking to our members.” Members have adopted mobile banking at an impressive rate-about 10% of online banking members have gone mobile in the first three months of launch, and most are in their teens and twenties. The biggest value with CMC is that they embrace technology features so that we can attract the younger folks. Looking at the future of the CU industry, if you’re going to survive, you’re going to have to replace the baby-boomers with Generations X and Y.”

Citing other statistical growth patterns and benefits since converting to the new generation Java based FLEX System, Mr. Haas also reported one of the system’s greatest advantages, “Someone with very little IT knowledge could do very well with this system.” CMC’s Senior Vice President, Sean Holcomb added, “. . . feature-rich doesn’t translate to complex or high-maintenance, FLEX runs in-house at ProMedica on “simple” IBM-Java architecture on a single server – and there’s no need for a full-time IT person to support it”.

For complete details, the February, 2010 article may be found at

http://www.cujournal.com/issues/14_06/why-one-small-cu-traded-in-basic-core-system-1001918-1.html

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CMC is proud to launch the credit union industry’s most technically advanced Share Draft/ACH Processing Services exclusively for FLEX clients. These new FLEX features offer unmatched automation, exception only processing, unattended retrieval and posting, images instantly available to both staff and members, and internal check register sweep and clear.  In addition, credit unions and their clients will benefit from enhanced FLEXCheck 21, real time teller level Check21 processing, drafts scanned and processed at the teller line, instant images and many other real time features.